Outstanding These guys are an outstanding operation. I worked with Warren MCGrew and Don. First, they were far more knowledgeable than my insurance company’s so-called approved contractors. We currently use one of the largest insurance companies in the world and they were outmatched by Sparrow. Second, my insurance company wanted to do a cheaper repair, not a total. I have a 60k cedar roof. A repair would of looked ridiculous – with new cedar embedded with 6 year old grayed cedar. My community originally had homes priced upwards of 1.5M before the market correction to give an idea of our area. Warren was able to educate my Fortune 500 insurance company to get the roof totaled, therefore, getting us a complete new roof. Third, my insurance company did everything they could to not pay market rates on materials and labor. They employed every tactic in the book and we caught them in numerous lies and retractions. Only due to Warren’s experience were we able to respond immediately to each event and check them at every turn. My insurance company dragged this negotiation out over 4 months and Sparrow stood by us every step of the way. The work was excellent and the clean-up was very professional. Bottom line is that these guys do exactly what they say they will do, on time and ultimately do excellent work. I really give 5 stars to a vendor, but these guys earned it.